Specialist Transport

for Children and Adults with SEND

Solihull Cars Ltd

Specialised SEND Transport Services

We specialise in the safe, reliable, and compassionate transport of children and adults with Special Educational Needs and Disabilities (SEND).

SEND transport is not just a service we offer — it is a core part of our operation. We work closely with local authorities, schools, parents, and care teams to ensure every passenger travels in an environment that is calm, structured, and tailored to their individual needs.

A SEND-First Approach

We understand that many SEND passengers require more than just a journey from A to B. Our approach is built around:

Predictability and routine

Clear communication

Emotional reassurance

Safety, dignity, and respect

Every route, vehicle, and staff member is carefully planned with the passenger’s needs at the centre.

Trained Drivers & Passenger Assistants

All SEND routes are operated by fully vetted staff, including:

Enhanced DBS-checked staff
Mandatory SEND awareness & safeguarding
Behaviour-management training
Wheelchair safety training

Dedicated Passenger Assistants are allocated for continuity and trust.

Vehicles Adapted for SEND

Our fleet is specifically suited for specialized transport:

Wheelchair Accessible Vehicles (WAVs)
Approved restraints & harness systems
Climate-controlled interiors
Layouts designed for supervision

Each vehicle is risk-assessed before being assigned to a route.

Safeguarding & Compliance You Can Trust

Robust Policies Child-protection and safeguarding policies are fundamental to our operation.

Clear Reporting Standardized incident reporting and rapid escalation procedures.

Risk Assessments Route risk assessments and individual passenger profiles.

Liaison Close cooperation with schools, SEN teams, and local authorities.

Individualised Routes & Passenger Profiles

No two SEND passengers are the same. We create individual transport profiles that may include:

Medical or mobility considerations Sensory sensitivities Communication needs Behavioural triggers

This information is shared securely with the assigned team to ensure a consistent, informed, and supportive journey every day.

Supporting Families, Schools & Councils

We recognise that SEND transport affects entire families and care networks. That’s why we prioritise:

Clear communication with parents
Punctual, dependable service

Rapid response to changes
Professional liaison with teams

Why Choose Solihull Cars?

Proven experience delivering SEND routes
Specialist training and dedicated staff
Vehicles designed for accessibility and safety
Strong safeguarding culture
Professional, compliant, and compassionate service

Solihull Cars is an innovative vision to provide a reliable, professional taxi service worthy for the community. Our company motto is “Book, Relax, Arrive”

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